Forgot your European health insurance card? Download a Certificate


2021 12 30


Experts of health insurance funds are kindly reminding that CHI covered Lithuanians that go on holidays abroad and forgot or did not have time to get their European Health Insurance Card (EHIC) can download an equivalent EHIC certificate to their mobile devices – this will take only a few seconds.

‘If residents, covered with compulsory health insurance (CHI) have left Lithuania without their EHIC or have lost it on the way and are in urgent need for emergency medical assistance at one of the European health care institutions, they can log on to the NHIF Information System and generate certificates, which act as a temporary replacement of EHIC, for themselves or their minor family members. For identification, users need to log on via the Electronic Government Gateway.’ says Neringa Šafranavičienė, Advisor of the International Affairs Division of the National Health Insurance Fund under the Ministry of Health (NHIF).

She says that enabling residents to download these certificates during the pandemic, this service grew very popular. That is illustrated by the increasing number of certificates, issued every year. According to NHIF experts, while the number of certificates, issued in 2019 was a bit more than 7 thousand, last year it was tripled and reached 21.5 thousand. Meanwhile, this year until December NHIF issued as many as 27.4 thousand certificates.

Just like the EHIC, this certificate is issued to CHI covered Lithuanian residents free of charge. It confirms a person’s right to receive emergency medical assistance in European Union, Lichtenstein, Iceland, Norway, Switzerland and the United Kingdom, partially or fully covered by the National Health Insurance Fund. This means that CIF covered Lithuanians that have been injured or fell ill abroad, may be sure that they will receive medical assistance to the scope established in that country and paid for according to their procedures and rates, upon submitting the certificate.

‘If someone has no possibility to access the Electronic Government Gateway, order the certificate and download it to their mobile phone or another device, they can fill in an e-form and submit it to the territorial health insurance fund or address the health care institution of the country that they're visiting. This institution will address the Territorial Health Insurance Fund of the Republic of Lithuania, based on the person's place of residence, with a request to send a EHIC replacement certificate.’ said Šafranavičienė.

It's important to remember that if a person visiting European Union countries with no EHIC or a replacement certificate will have to cover the emergency medical assistance provided at their own cost. However, in such case, they may apply to the Territorial Health Insurance Fund, based on their place of residence, and request for a reimbursement of costs.

The NHIF invites you:

Your questions are welcome by email [email protected] or phone: local (8 5) 232 2222, international +370 5 232 222