Strategic statements


The National Health Insurance Fund is reliable, open to change, and a professionally run institution, ensuring the financial sustainability of the health system in order to assure the safety and access for everyone to the benefits of compulsory health insurance.


The National Health Insurance Fund offers protection to everybody, either healthy or sick, by guaranteeing healthcare to the insured through remunerating its costs and using the funds in a transparent and efficient manner.

The National Health Insurance Fund operates in compliance with the principles of justice and solidarity. The key values of the institution are:

Responsibility – we are responsible for the impact of our activities and decisions on society, we carry out our commitments in such a manner as to justify the trust confided in us;

Respect  – each person is important to us. We believe that respect and mutual understanding is vital for the success of our work;

Cooperation – We are compassionate, appreciating the professionalism and efforts of our employees and partners, working together towards our common goals while trying to find the best solution.

Last updated: 18-10-2021